Terms and Conditions
Effective Date: 01 March, 2025. Last updated: 10 March, 2025
1. Acceptance of Terms
By accessing or using the SocialStatsAPI service (hereinafter "Service"), you agree to be bound by these Terms and Conditions (hereinafter "Terms"). If you do not agree with any part of these Terms, you must not use the Service.
2. Description of Service
SocialStatsAPI provides social media analytics, including but not limited to, competitor post and channel views, likes, and comment dynamics. The Service gathers and processes publicly available data from various social media platforms.
3. User Accounts
To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
- Provide accurate and complete information when creating your account.
- Notify us immediately of any unauthorized access to or use of your account.
4. Payment and Subscription
The Service offers subscription plans with varying features and pricing. Payment terms will be specified on our website. You agree to pay all applicable fees as described in your chosen subscription plan.
Payment Options: We accept online payments via all popular bank cards (Visa, Mastercard, American Express, etc.), Google Pay, and Apple Pay. Payments are processed through secure third-party payment gateways.
We reserve the right to change our subscription plans and pricing at any time. We will provide reasonable notice of any such changes.
5. Product Delivery Terms
Upon successful payment confirmation by your bank, access to the SocialStatsAPI service will be granted instantly. You will be able to begin tracking and analyzing social media data immediately.
6. Refund Policy
We offer a 14-day refund policy. If you are not satisfied with the Service, you can request a full refund within 14 days from the date your first tracked URL is added to your account. To request a refund, please contact our support team at [email protected].
Refunds will be processed to the original payment method used for the purchase. Please allow 5 business days for the refund to be processed.
Refunds will not be granted if:
- Your account has been terminated due to a violation of these Terms.
- You have exceeded the usage limits defined within your subscription plan.
- The refund request is made after the 14-day period has expired.
7. Data Usage and Privacy
SocialStatsAPI collects and processes publicly available data from social media platforms. We do not collect or store any personal information beyond what is necessary to provide the Service.
Our Privacy Policy, which is incorporated by reference into these Terms, describes how we collect, use, and disclose information.
8. Intellectual Property
The Service and its content, including all software, text, graphics, and logos, are the property of SocialStatsAPI and are protected by intellectual property laws.
You may not reproduce, distribute, or modify any part of the Service without our prior written consent.
9. Limitations of Liability
SocialStatsAPI provides the Service on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Service.
In no event shall SocialStatsAPI be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Service.
10. Termination
We may terminate or suspend your access to the Service at any time, without notice, for any reason, including but not limited to a breach of these Terms.
Upon termination, your right to use the Service will immediately cease.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will post the revised Terms on our website, and the changes will be effective immediately upon posting.
Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms, please contact us at [email protected].